The Assistant Manager will report both to the Deputy Store Manager and Store Manager, supporting and assisting the smooth retail operation of this site. As an individual, you will facilitate the delivery of the high service standard expected of a luxury retailer, in order to exceed the Fortnum & Mason customer experience.
Working 5 days per week (including weekends, covering shifts between 6am to 11pm), Fortnum & Mason require a leader with strong managerial skills who possesses energy, drive and a determination to succeed, and who can clearly motivate others. You will create a well-managed, clean, safe working environment, maintaining a due diligence defence at all times.
Knowledge, Experience and Skills:
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A proven background at supervisory/assistant store manager level in retail/luxury retail
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Excellent interpersonal and communication skills
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Satisfactory level of computer skills to use our point of sales system
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Strong customer service focus when dealing with internal and external customers
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Energy to work in a fast – paced working environment
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A genuine and infectious passion for luxury retail.
Benefits:
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A competitive salary
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A generous store and restaurant discount of up to 40%
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Annual discretionary bonus of up to 5% of annual salary
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28 days holidays pro rata (inc. bank holidays), an extra day off for your birthday and five extra wellbeing days off (post probation)
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A fantastic subsidised staff meal scheme
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Defined development scheme to grow your career
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Staff shop
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Excellent pension scheme