All Departments
Customer Service
Advertising Salary:
Competitive
Vacancy Type
Full Time

About The Role

Epinion are seeking a Field Supervisor where your role would be a key part of the Field Services Team. It is a lead position which makes it suitable for someone who is highly organised, has staff management skills and can work in a confidential office environment. You will be responsible for a range of tasks that help keep the Field Force and office running smoothly.
 
You will be based at D'Albiac House, Monday - Friday, occasional weekends as required
 
Key Responsibilities for the role are:
 
  • Supervising and coaching numerous Interviewers and co-ordinating work schedules
  • Briefing Interviewers on new projects and co-ordinating work schedules and compliance procedures
  • Observing and evaluating the interviewers performance and provide feedback to UK Field Manager
  • Identifying issues and resolving problems

About You

The ideal candidate for this role will have excellent communication skills written and verbal. In addition, you will have the following skills and experience:

Essential:
 
  • Ability to learn Epinion inhouse office systems
  • PC literate - MS Office, Excel, Internet, Email etc.
  • Ability to work under pressure to set deadlines and prioritise tasks
  • Flexible attitude a must
  • Knowledge of Heathrow Airport useful, but not essential
 
 

About The Company

Epinion is a diverse and inclusive international market research agency, with a dedicated team of insights consultants, data scientists, software specialists, researchers and a team of interviewers.
They are committed to developing their people throughout their journey in Epinion, they are a member of Mindful Employer plus, Employee Assistance Programme.

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