All Departments
Sales
Advertising Salary:
Competitive
Vacancy Type
Full Time

About The Role

Key Responsibilities:
 
  • Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns
  • Provide sales floor leadership to team members, including planning sales floor coverage and making decisions to maintain efficiency and effectiveness of sales floor operations
  • Ensuring a great guest experience that values guests’ time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (buy online/pickup in store, phone sales, and ship from store options
  • Provide technical product education by articulating the value and benefit of the product
  • Resolve guest feedback and address guest concerns or escalations to make it “right” for guests 
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests
  • Establish supportive and productive relationships with all team members
  • Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted
  • Open and close the store in accordance with the opening and closing checklists
  • Manage product presentation tasks (put items back in place, restock or add depleted items to the floor from inventory) according to company standards
  • Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment
  • Perform work in accordance with applicable policies, procedures, and laws or regulations

About You

  • Willing to move boxes weighing up to 30 lbs (13.6 kg)
  • Willing to work in an environment with bright lights and loud music
  • Willing to work as part of a team and also complete work independently
  • Experience: 1 year of retail/sales leadership experience

About The Company

Lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, they create transformational products and experiences that support people in moving, growing, connecting, and being well. They owe their success to their innovative products, emphasis on stores, commitment to their people, and the incredible connections they make in every community they're in. As a company, they focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for their people.

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