Sales and Marketing Administrator

DiamondAir are looking for an ambitious Sales and Marketing Administrator Executive to play a key administrative role in supporting the commercial team.

This role involves supporting the development of marketing campaigns, maintaining customer databases and assisting with sales operations. The ideal candidate should have excellent organizational skills, attention to detail, and the ability to work in a fast-paced dynamic environment.

Key Responsibilities:

Administrative Support:

• Provide general administrative support to the sales and marketing team, including scheduling meetings, managing calendars, and preparing reports
• Maintain and update customer databases and CRM systems with accurate information
• Process and manage sales contracts as required

  Sales Support:

• Support business development efforts across the team with cold emails, calling and follow ups
• Assist in the preparation of quotations, sales proposals, contracts, and presentations
• Working closely with sales and business development to track and manage sales leads, ensuring timely follow-up and communication with prospective clients
• Monitor the sales pipeline and track progress against sales targets
• Coordinate with the sales team to manage and update the sales pipeline
• Generate sales reports to provide insights and recommendations to the team

  Marketing Support:

• Assist in the execution of marketing campaigns, including email marketing, social media, and digital advertising
• Monitor and report on the effectiveness of marketing campaigns, providing data-driven insights to improve future efforts
• Work collaboratively with the team to manage and develop CRM capabilities across the function
• Assist in the creation and editing of marketing content for various platforms, including websites, social media, and email campaigns
• Maintain and update marketing databases, including customer and prospect information, mailing lists, and campaign tracking data

  Reporting:

• Support in the reporting of commercial activity across the team including performance metrics and KPIs
• Provide data and reports for senior members of the team to provide actionable insights to support decision-making and strategy

Qualifications:

• Education: Bachelor’s degree in business administration, Marketing, or a related field preferred
• Experience: 3 – 4 years previous experience in sales support and marketing administration is required for this position. Any experience in the travel industry would benefit your application

• Skills:

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with CRM systems preferably Hubspot and Salesforce is a plus
• Ability to work independently and as part of a team
• Attention to detail and problem-solving skills

Key Competencies:

• Time Management: Ability to prioritise tasks and meet deadlines in a fast-paced environment
• Customer Focus: Strong commitment to providing excellent customer service
• Teamwork: Ability to collaborate effectively with colleagues and contribute to team success
• Adaptability: Ability to adapt to changing priorities and work under pressure

DiamondAir International is a premium travel services provider for over 600 airports across the world, providing travel solutions across the globe to our clients in the air or on the train. Whether its kerbside pickup you are looking for or exclusive VIP travel DiamondAir supports a diverse Business-to-Business the last 30 years on ensuring their travel is seamless and hassle free.