All Departments
Retail Management
Advertising Salary:
Competitive
Vacancy Type
Full Time

About The Role

WHSmith are seeking a driven and dynamic Team Leaders to join their team. The Team Leader will provide exceptional customer service, proactively dealing with all customers, making the most of every sales opportunity and acting as an ambassador delivering the WHSmith brand to all our customers. The role requires shift work and flexibility

With busy flights landing and taking off day and night, will your team and store be consistently ready to provide an efficient, friendly service. That’s just one of the challenges you need to think about as airports are some of WHSmith most demanding retail locations. As a Team Leader, you need to get your store running like clockwork by inspiring your team to go the extra mile

That means well-stocked shelves at all times, approachable staff on-hand and a clean, tidy store. You’ll be a role model for the team, showing junior team members how it’s done. WHSmith will give you the autonomy to get plans into action. So, if you’ve got talent and determination, your journey’s just beginning. WHSmith give you the scope and support to keep your career moving 


About You

For this role you’ll need to be passionate about retail and have the following experiences
  • Interacting with customers and leading a team
  • Experience of managing a team by example and getting stuck in
  • Experience working in a fast pace retail environment like WHSmith
  • Great customer service whilst working calmly under pressure
  • Enthusiasm to inspire your team, take pride in sharing your knowledge and seeing your team excel
  • Ready to step up when needed, you’ll be determined, good with people and driven to meet targets

About The Company

You may know WHSmith operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But you may be surprised to learn they’ve been around since 1792 and have over 14,000 employees across the globe. They’re continually growing by putting their customers at the heart of all they do and they grow their people too. At WHSmith there are no limits to where your career can go.

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